Products > ASG-SharePath
ASG-SharePath
for rapidly pinpointing and resolving performance problems

ASG-SharePath is a business transaction management solution which provides unprecedented visibility into infrastructure to help rapidly pinpoint and resolve performance problems. SharePath was specifically designed for a production environment, and can trace each discrete transaction from the click of an end user through each and every hop in the datacenter, 24x7, with negligible overhead.

SharePath enables, for the first time, both bird's eye and detailed views of how business transactions perform across the four dimensions of end users, applications, infrastructure and business processes. While other service management and performance management applications focus on identifying problems at individual components (servers, databases, etc.), SharePath automatically detects and traces each entire transaction path from a click in the browser through all its hops across data center tiers. By recording and correlating every single transaction across both physical and virtual components, IT gains full visibility of the transaction metrics required to ensure IT Reliability for packaged, homegrown and hosted applications. Major enterprises use the rich data from SharePath to rapidly pinpoint and solve problems and to gain unprecedented insights for their IT service management initiatives such as ITIL. SharePath can help enterprises:

 
  • Reduce time to isolate and resolve performance issues, and eliminate finger-pointing and the need for “war rooms” whenever a performance issue comes up
  • Reduce the risks in failed and long-lasting rollouts
  • Understand and react to impacts of changes in the infrastructure
  • Optimize applications and their use of infrastructure resources to allow better user experience and enable infrastructure consolidation

Product Features

Each and every transaction path and its interaction with all servers is automatically discovered, including the exact amount of bytes that are sent and received by the individual business transactions that end up hitting a particular server. This is particularly helpful when troubleshooting latencies.

SharePath installs quickly and doesn’t require a full time dedicated administrator. SharePath collectors use only standard and documented operating system mechanisms and are easy to install and maintain, requiring no special customization for the systems they monitor. SharePath easily scales to new applications, which requires only that additional collectors be deployed to the additional systems. The SharePath server is also easy to install and easy to maintain. Most of the cost reduction is seen in

  • Reduce outages and downtime
  • Identify problems accurately
  • Reduce problem isolation time
  • Reduce problem resolution times