The Evolution from Traditional Application Performance Management to End User Service Assurance
Date:07/20/2010
Is the performance level of your organization's most critical end-user applications meeting the needs and expectations of your customers? Decades of IT investments, career development and the perception of the entire IT organization all come down to this simple question.
The increasing complexity of IT makes complete end user visibility more challenging than ever for IT practitioners and decision makers. The performance of your IT applications is more and more the foundation of your entire business.
Traditional performance and availability monitoring tools are not integrated and the end user visibility gap is increasing. User service alignment ensures that your IT organization is proactively monitoring the availability and performance of your end user experience across the entire IT enterprise. IT organizations are increasingly expected to meet higher service delivery levels to the business, proactively identify and resolve issues anywhere in the enterprise and to accomplish the task with a reduced set of resources.
Join ASG Senior Director of Solutions Management, Ed Hallock and featured guest, Forrester Senior Analyst, Evelyn Hubbert for this one-hour webcast to learn:
- Key performance and availability trends in today's challenging marketplace
- Moving from today's disparate set of APM products towards a true user service aligned solution across the enterprise
- User Service Alignment as an imperative to align IT with the business
- How to ensure best-practice delivery of application services across multi-platform, virtualized and increasingly distributed enterprise applications.
- The benefits of a scalable IT solution that ties user service alignment with application performance management across the entire enterprise