Control Your Results By Controlling Your Infrastructure
ASG-TMON Infrastructure helps keep your applications' performance in control. It provides the best view of your application landscape, so you can easily monitor and manage your critical business applications how you choose.
Service-Level Management
ASG-TMON Infrastructure helps data center managers, database administrators, and system programmers improve transaction throughput and manage conditions affecting application performance.
ASG-TMON Infrastructure allows technical IT managers to:
- Access the health of critical applications instantly via easy-to-read dashboards
- Drill down and across any part of the enterprise environment
- Enjoy comprehensive performance management capabilities
- Real-time monitoring across the enterprise
- Automatic alerts to key personnel
- Dynamic problem identification and tracking
- Comprehensive analysis and reporting
- Prevention of application degradation and outages via automatic, proactive measures
Event Management
ASG-TMON Infrastructure gives you complete and effective control over your system and network performance. Engineered to control, monitor, manage, and enhance your network, ASG-TMON Infrastructure enables you to view your entire network from any Web browser, and it also allows you to fully instrument your company’s applications, CPUs, disk space, memory, files, Windows and UNIX platforms, and more.
Service Desk/Help Desk Management
ASG-TMON Infrastructure allows IT personnel to effectively manage service desk challenges, problems, modifications, and assets anywhere and anytime via a browser. In the area of incident and problem reporting, ASG-TMON Infrastructure remains contextually related through the entire problem-solution process, allowing developers to easily research all activities and trace the disposition. This is especially useful when multiple users request the same thing or experience the same problem. All historical notes, as well as requested diagnostic data, are included automatically. ASG-TMON Infrastructure provides users with utilities to add custom fields to databases and to customize presentation in the user interface. ASG-TMON Infrastructure is designed with all Information Technology Infrastructure Library (ITIL) best practices and workflows in mind.
Asset Management
Strategic audit planning is one of the foundations of effective IT hardware and software asset management. ASG-TMON Infrastructure auto-discovers configurations via deployed inventory agents on any network device. Agents can be deployed remotely and automatically to eliminate visits to each machine. Agents automatically record the configuration and store data in a centralized database. ASG-TMON Infrastructure’s powerful and flexible reporting allows administrators to custom-view assets based on their own needs. For example, “view by profile” (i.e. all machines running Microsoft Word) or “view by last-use.” Beyond cost savings and optimal management of software licensing costs, ASG-TMON Infrastructure also provides two crucial benefits: improved compliance and increased security.
